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Begin Your Care Setup
Start Your Care Journey: Enroll You & Your Baby
Flow cares for you and your baby together. Enrolling helps us create both charts and activate secure messaging before your first appointment. It’s a one-time step that takes only a few minutes.
Flow is a self-pay practice. Enrollment confirms your understanding of our pricing and that payment is collected at the time of service.
It can feel overwhelming to bring a new baby into the world and recover from a delivery, nevertheless attend multiple appointments with providers who don't communicate. If you forget a question, calls or concerns are met with phone trees and voicemails that make it difficult to get easy answers in the time you need them.
We've been listening, and we've experienced it too. There has to be a better way.
We believe healthcare should be clear, personal, and family-centered. That’s why we’ve chosen to model that give you more time, transparent pricing, and direct access to your physician. You will not feel like "just" a patient. You and your family are our priority.
Quick Comparison Table
Traditional Insurance Model
10–15 minute rushed visits
Phone trees & nurse lines
Surprise bills & complex coding
Fragmented, reactive care
Direct Specialty Care at FLOW
60 minute unrushed visits
Direct access to your physician
Transparent pricing
Personalized, whole-family care
Direct Specialty Care puts families back at the center of healthcare. Simple, transparent, and built around you
No. Flow Breastfeeding operates on a Direct Specialty Care model. That means we don’t bill insurance. Instead, you pay a clear, up-front fee at the time of service. Some families choose to submit a superbill to their insurance for possible out-of-network reimbursement.
Lactation consultants provide wonderful support, but they cannot diagnose medical problems or prescribe treatments. As a physician board-certified in pediatrics and breastfeeding medicine, Dr. Eriksen can address both baby and maternal health — from tongue ties and weight concerns to mastitis and breast pain.
Your first visit is 90 minutes, unrushed, and focused on both you and your baby. We’ll review feeding history, perform a full assessment, observe a feeding, and create a personalized plan. You’ll leave with clear next steps and support resources.
Absolutely! Partners are encouraged to attend — we care for the whole family, and support at home is key to breastfeeding success.
Yes. Telehealth visits are available for follow-up support, pumping guidance, and many maternal breast concerns.
We support families from birth through weaning. That includes newborns, older infants, and mothers at every stage of their breastfeeding journey.
FLOW Breastfeeding Medicine in Knoxville
6311 Kingston Pike, Suite 28W Knoxville, TN, 37919
We are located on the second floor of the medical office building. For your convenience, we recommend parking in the rear of the parking lot furthest from the street for elevator access if you are using a stroller or baby carrier. If you need assistance or help locating us, please call our office
